Technical Support Services

At AIS our Technical Support Service team works to prevent downtown by providing 24/7 support. Our experts in direct support and remote connected services work over the phone to help solve problems. We connect to you and monitior the health of your machines so you can focus on getting the job done. Problem with a machine? We can walk you through a fix over the phone.

Remote Connected Support

Reduce Downtime
Limit Trips
Fast Response Times
35+ Years Experience

Direct Tech Support

OEM Certified
Screen Connect Software
Fast Response Times
25+ Years Experience

24 HOUR SUPPORT

Remote Connected Support

Let us focus on machine health, so you can focus on getting the job done!

At AIS our Remote Connected Support team offers preventative maintenance by diagnosing problems before they occur. We oversee machines all over the state and out of state. As one of the only directly connected machine monitoring serivces, we keep an eye on your equipment, preventing costly downtime.

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Direct Technical Support

Having problems with your equipment? Call us and we can help over the phone!

At AIS we understand downtime can be costly. That's why our dedicated field service team is committed to help your equipment run at its peak. With our direct tech support team, we can help walk through self repairs step by step. We are OEM certified and have the ability to connect to your monitor to help solve problems. First 10 minutes FREE!

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